A Letter from AVEVA's CEO

Actions AVEVA is taking to ensure business agility during this exceptional time

Your health and safety, along with that of our partners, employees and communities, are our highest priorities. We are privileged to have earned the trust of the world’s leading industrial and infrastructure companies and are committed to helping you navigate these uncertain times to function safely, efficiently and reliably.

We recognize, and remain fully committed to, our role in supporting you and your operations in today’s exceptional circumstances. We are monitoring the situation closely and taking important steps to maintain the continuity of the products and support services that we provide to you.

  • We have directed our employees around the world to practice social distancing.
  • We are using flexible working and virtual tools to continue our operations and to remain connected with each other and with your teams, who may be similarly adopting new ways of working.
  • We are providing our customers with complimentary access to select offerings in the cloud until June 30, 2020, to keep your engineering and operations running safely during this time of change.

AVEVA has a global footprint and the IT infrastructure in place to provide you with the support services you need, even during moments of global disruption.

We’re utilizing technology and digital methods within our Customer Support operations to assist you in keeping your business running.

We continue to offer our online tools and materials keep you informed:

If you would like to discuss how AVEVA can help your teams to function smoothly in these unprecedented times, please contact us.

Thank you for your continued business. We are committed to playing our part to ensure that the world emerges, the stronger, from the challenges we are facing today.

 

Sincerely,

Craig Hayman
Chief Executive Office
AVEVA

Connecting Your Teams and Ensuring Business Agility

We want to provide you with the tools and flexibility you need to enable your teams to work remotely. This is why we are making select online technology available, at no cost, to help you respond to this time of change with agility. Learn more about the complimentary options available to you and if we can offer additional ways to support you, please let us know.

Safe & Effective Operational Continuity

Our operational solutions can be up-and-running in minutes with no disruption to your existing technology

Remote Situational Awareness with AVEVA Insight

Consolidated, Remote Situational Awareness via AVEVA Insight enables your users to consolidate data from multiple systems including HMI, SCADA, Historians and IIoT devices to build a holistic view of asset and process performance. Empower your workforce with digital services such as equipment utilization, condition management, process graphics, team collaboration and more – on desktop, tablet, mobile, and wearables. Take advantage of complimentary access to AVEVA Insight with expanded features until June 30, 2020.  If you have signed up for a trial before, you are encouraged to start a new trial as additional features, tags, and data allotments are available during this access period to keep your team operating remotely.

Operational Continuity: Access Anywhere

Access Anywhere provides real-time monitoring and control of your key supervisory systems using AVEVA InTouch HMI, AVEVA System Platform (formerly Wonderware) or Citect SCADA. This secure, operational access to your HMI or SCADA systems operates from a remote HTML-5 browser, giving you real-time data while minimizing the burden on your IT on VPN systems. Using AVEVA’s secure gateway from anywhere with any device, your team gets virtual, real-time access to applications to help ensure the safe and continued control of your critical infrastructure. (*Included with InTouch, System Platform 2017 or later. For Citect 2015 or later, contact us to get started).

Training
AVEVA is now offering the entire Monitoring and Control e-learning curriculum for FREE. You can choose from hundreds of free classes to learn more about the solutions you already have installed or discover new solutions that could assist with safety and remote work concerns.

On-Demand Webinars
Find topics that are relevant to you by filtering by industry or solution in the extensive AVEVA on-demand webinar library.

Reporting

Produce clear, professionally rendered reports for communication and analysis of real-time and transactional events. Create reports quickly and have them delivered to anyone, anywhere with a free, full-featured license that is active until June 30, 2020.

Once you have downloaded the software with the link below, please read the Getting Started Guide. Visit the Knowledge Base Library for video tutorials and tech notes on how to use the solution and then contact us to get your license activation file.

Engineering Continuity: Restart Remote Engineers

If you are looking for continuity of your engineering department, from now until June 30, 2020, we are offering complimentary access to AVEVA Unified Engineering on our cloud platform, AVEVA Connect. This allows “in-flight”, on-premises projects to rapidly and safely be moved to the cloud, helping facilitate an agile and remote workforce with secure access to traditional engineering tools such as AVEVA E3D Design, AVEVA P&ID, and AVEVA Diagrams. This is the only holistic solution that allows multi-discipline engineers to work concurrently on design and engineering tasks in real-time, from anywhere in the world.


Questions?

Let us know how we can assist in keeping your plants and operations up and running?