Join the Team


 
Employing some of the industry’s most knowledgeable and innovative people, Wonderware West provides best-in-class Automation Software Solutions.

Current Openings

System Consultant

Function: Sales
Type: Full Time
Travel Required: YES
Relocation Provided: NO
Remote Work: NO
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This position is based remotely.

In this function you will:

- Work with the sales team and sales management to develop sales strategy and tactical execution of said strategy
- Provide consultative business insights to our new and existing customer base to solidify new business as well as grow and add value to our existing business
- Help to create automation strategies based upon customer goals in combination with existing and road map software solutions
- Develop system architectures to address the current and future needs of the customer
- Align industry insights to key customer priorities and tie those insights back to Wonderware West unique differentiators
- Have a deep understanding of Automation software (Wonderware as well as prevailing technology preferred) and how customers apply solutions to provide value to their businesses ...Read More...

View the complete job description.


Technical Support - Level 1

Function: Sales
Type: Full Time
Travel Required: NO
Relocation Provided: NO
Remote Work: NO
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In this function you will:

- Provide customer support and technical issue resolution via phone, email and other remote mediums
- Research cases, run tests, and interface with Wonderware Technical Support for Tier Two escalation
- Interact with Level 2 and Level 3 phone support to transfer cases as applicable
- Monitor and answer all support inbox correspondence, distribute to sales as necessary
- Document all customer interactions in call tracking database
- Write tech notes and enhancing other documentation ...Read More...

View the complete job description.